Customer Relationship Associate

15,000 - 28,000 /month*

Sforce Services

Field job

Atladara, Vadodara

₹3,000 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

Replies in 24hrs

20 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

Languages: Hindi, Gujarati

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Bike, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Customer Relationship Associate to join our team at Sforce Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to casa sales. The role offers ₹15000 - ₹28000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Relationship Associate job

What is the eligibility criteria to apply for this Customer Relationship Associate job?
Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹28000 per month + Incentives that depends on your interview. It's a Full Time job in Vadodara.
How many working days are there for this Customer Relationship Associate job?
Ans: This Customer Relationship Associate job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Relationship Associate job?
Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., SFORCE SERVICES.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Associate role?
Ans: There is an immediate opening of 20 Customer Relationship Associate at SFORCE SERVICES
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Relationship Associate job?
Ans: This Customer Relationship Associate job has Day Shift.