Customer Care Executive

Key Responsibilities:

Customer Interaction:

• Handle incoming calls from customers promptly and professionally.

• Provide information about products, services, and company policies.

• Address customer inquiries, concerns, and complaints effectively.

Issue Resolution:

• Troubleshoot and resolve customer issues or complaints in a timely manner.

• Escalate complex issues to appropriate departments for further investigation.

Data Entry:

• Accurately and efficiently input customer information and details into the company's database.

Product Knowledge:

Stay informed about the company's products, services, and promotions to provide accurate information to customers.

Eligibility Criteria:

• Proven customer service experience.

• Should have minimum 3 months of relevant experience

• Excellent communication skills, both verbal and written.

• Strong problem-solving and decision-making abilities.

• Proficiency in using call center software and computer systems.

• Ability to work in a fast-paced and dynamic environment.

• Strong attention to detail and accuracy.

Sunday fixed off

Interested Candidate can contact to -

Contact Person- Wahida

Contact No. - 9035285840

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month + Incentives that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., PROLIFIC HR CONSULTANTS INDIA LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 10 Customer Care Executive at PROLIFIC HR CONSULTANTS INDIA LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.