Customer Care Executive

14,000 - 17,000 /month

Movie Time Cinemas Private Limited

Sector 48 Gurgaon, Gurgaon

0 - 1 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: Hospitality, Travel & Tourism

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Rotational Shift

Job Benefits: PF, Medical Benefits

Job Description

Customer Care Executive (CCE) – Job Role

A Customer Care Executive (CCE) is responsible for handling customer queries and providing support through calls, emails, chats, or other communication channels. The role includes resolving customer issues, providing accurate information about products or services, maintaining customer satisfaction, and ensuring a positive customer experience.

Key Responsibilities:

• Attend inbound/outbound customer calls.

• Resolve customer complaints and queries professionally.

• Provide information regarding products, services, and company policies.

• Maintain customer records and update data in the system.

• Achieve performance and quality targets set by the company.

• Follow company guidelines and communication standards.

Skills Required:

• Good communication skills.

• Basic computer knowledge.

• Problem-solving ability.

• Customer-focused attitude.

• Ability to work in a team.

Qualification: 12th Pass / Graduate

Experience: Fresher & Experienced both can apply.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Care Executive role.
How much can you earn in this position?
Ans : You can earn between ₹14,000-₹17,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 48 Gurgaon, Gurgaon.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 10 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Sector 48 Gurgaon, Gurgaon.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹14,000-₹17,000 per month. This is a Full Time job and has 10 openings.