Customer Care Executive

We are looking for a "Customer Care Executive" to join our team Hiremore to handle customer calls, provide exceptional customer support and resolve queries related to Industry. The role offers an attractive salary and opportunities for growth.

Roles and Responsibilities:

1. Responding to customer inquiries and resolving issues in a timely and professional manner.

2. Handling escalated customer complaints and finding effective solutions.

3. Providing product information and assistance to customers.

4. Monitoring customer feedback and suggesting improvements to enhance the customer experience.

5. Collaborating with other departments to ensure seamless communication and service delivery.

6. Maintaining accurate customer records and documentation.

7. Assisting with training and mentoring new customer service representatives.

8. Participating in team meetings and contributing ideas to improve customer service processes.

Qualifications:

- Bachelor's degree in Business Administration or related field.

- At least 1 year of experience in a customer service role.

- Excellent communication skills, both verbal and written.

- Strong problem-solving abilities and attention to detail.

- Ability to work well under pressure and meet deadlines.

- Proficiency in Microsoft Office applications.

- Customer-focused mindset and a passion for delivering exceptional service.

- Able to work in night shift environment.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹22000 - ₹28000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Hiremore India.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 10 Customer Care Executive at Hiremore India
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Night Shift.