Customer Care Executive

11,000 - 15,000 /month

Five Splash Infotech Private Limited

Dimna, Jamshedpur

0 - 1 years Experience in Customer Support / TeleCaller

90 Openings

Full Time

Skills Required

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: Telecom / ISP

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Rotational Shift

Job Benefits: PF

Aadhar Card, Bank Account, PAN Card

Job Description

Role & Responsibilities

Handle customer queries through calls, chats, and emails.

Provide accurate information about products and services.

Resolve customer complaints in a professional manner.

Maintain proper records of customer interactions.

Follow up with customers to ensure issue resolution.

Coordinate with internal teams for quick support.

Maintain good communication and customer satisfaction.

Achieve daily and monthly performance targets.

Requirements

Good communication skills in Hindi and basic English.

Basic computer knowledge.

Ability to handle customers politely and patiently.

Freshers and experienced candidates can apply.

Graduation or 12th pass can apply (depending on company requirements).

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Care Executive role.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹11,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dimna, Jamshedpur.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 90 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Dimna, Jamshedpur.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Domestic Calling, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹11,000-₹15,000 per month. This is a Full Time job and has 90 openings.