Customer Care Executive

20,000 - 25,000 /month

Biolabs And Pharma Chem Solutions Mumbai Llp

Bhiwandi, Mumbai

2 - 3 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Industry Type: Healthcare

Graduate and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Customer Care Executive to join our team at Biolabs And Pharma Chem Solutions Mumbai Llp. The role offers ₹20000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Customer Care Executive job

Who is eligible to apply for this Customer Care Executive job at Biolabs And Pharma Chem Solutions Mumbai Llp?
Ans : Candidates should have a Graduate and above qualification for this Customer Care Executive job offered by Biolabs And Pharma Chem Solutions Mumbai Llp.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹25,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bhiwandi, Mumbai.
How many vacancies are there for this Customer Care Executive job?
Ans : There is 1 vacancy for this Customer Care Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 2-3 years of experience are eligible to apply for this Customer Care Executive role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Bhiwandi, Mumbai.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 1 openings.