Collection Manager

The Collections Manager is responsible for overseeing and managing the entire loan recovery process across all assigned portfolios. This role involves driving collection strategies, supervising field teams, acquiring new portfolios, and ensuring efficient end-to-end operations. The ideal candidate will have strong leadership skills, analytical abilities, and a proven track record in collections or loan recovery.
Key Responsibilities
Portfolio Management

• Manage and oversee all existing loan portfolios to ensure timely and effective recovery.

• Monitor portfolio performance and implement corrective strategies when needed.

• Identify high-risk accounts and take proactive measures to minimize losses.

Reporting & Analysis

• Prepare and share daily, weekly, and monthly collection reports with management.

• Analyze collection data to track performance, trends, and key metrics.

• Provide insights and recommendations based on data analysis for improvement.

Portfolio Acquisition

• Identify, source, and acquire new loan portfolios for the company.

• Build and maintain strong relationships with partners, lenders, and agencies.

• Evaluate the quality and performance potential of incoming portfolios.

End-to-End Collection Operations

• Oversee the entire loan recovery lifecycle—from initial communication to final closure.

• Ensure compliance with legal, regulatory, and company policies throughout the process.

• Develop and implement efficient collection strategies and workflows.

Field Team Management

• Lead and manage the field collection team, ensuring productivity and adherence to SOPs.

• Assign targets, provide guidance, and conduct regular performance reviews.

• Support and motivate team members to achieve individual and departmental goals.

• Conduct field visits when necessary to resolve critical cases.

Requirements & Qualifications

• Bachelor’s degree in Business Administration, Finance, or a related field (preferred).

• Proven experience as a Collections Manager, Recovery Manager,

• Strong leadership and people management skills.

• Excellent communication, negotiation, and problem-solving abilities.

• Proficiency in MS Office and collections/reporting tools.

• Ability to work under pressure and meet strict deadlines.

Discipline, Time Management & Dress Code

• Maintain strict discipline in daily operations and team management.

• Ensure punctuality—timely reporting, timely field visits, and adherence to work schedules.

• Ensure all team members maintain decorum while interacting with customers and partners.

• Address misconduct or non-compliance immediately and professionally.

Key Skills

• Portfolio Management

• Loan Recovery Operations

• Team Leadership

• Data Reporting & Analysis

• Negotiation & Conflict Resolution

• Process Optimization

• Market Relationship Management

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Collection Manager job

1. What is the eligibility criteria to apply for this Collection Manager job?
   Ans: The candidate should be Graduate and above and above with 2 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹30000 - ₹35000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Collection Manager job?
   Ans: This Collection Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Collection Manager job?
   Ans: No, there is no fee applicable for applying this Collection Manager job and during the employment with the company, i.e., Debt Care Enterprises Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Collection Manager role?
   Ans: There is an immediate opening of 1 Collection Manager at Debt Care Enterprises Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Collection Manager job?
   Ans: This Collection Manager job has Day Shift.