Branch Relationship Executive

20,000 - 25,000 /month

Srb India

Agiripalli, Vijayawada

1 - 5 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Contract

Job Highlights

Industry Type: Banking

Graduate and above

Males Only

6 days working | Day Shift

Job Benefits: Insurance, PF

Bike, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Branch Relationship Executive to join our team at Srb India. The role offers ₹20000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Branch Relationship Executive job

What are the eligibility criteria for this Branch Relationship Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-5 years of experience for this Branch Relationship Executive job offered by Srb India in Agiripalli, Vijayawada.
What salary is offered for this Branch Relationship Executive job?
Ans : The salary for this Branch Relationship Executive job ranges between ₹20,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Branch Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Agiripalli, Vijayawada.
How many vacancies are there for this Branch Relationship Executive job?
Ans : There are 25 vacancies for this Branch Relationship Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-5 years of experience are eligible to apply for this Branch Relationship Executive role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Branch Relationship Executive position is Agiripalli, Vijayawada.
What makes this Branch Relationship Executive job a good opportunity?
Ans : This Branch Relationship Executive job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 25 openings.