Banking Assistant

20,000 - 45,000 /month

Pran Finserv Private Limited

Jui Nagar, Mumbai

6 - 60 months Experience in Customer Support / TeleCaller

New

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Banking

Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Banking Assistant to join our team at Pran Finserv Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Banking. The role offers an attractive in-hand salary of ₹20000 - ₹45000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Banking Assistant job

What is the eligibility criteria to apply for this Banking Assistant job?
Ans: The candidate should be Graduate and above and above with 6 months - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹45000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Banking Assistant job?
Ans: This Banking Assistant job will have 6 working days.
Are there any charges applicable while applying or joining this Banking Assistant job?
Ans: No, there is no fee applicable for applying this Banking Assistant job and during the employment with the company, i.e., PRAN FINSERV PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Banking Assistant role?
Ans: There is an immediate opening of 50 Banking Assistant at PRAN FINSERV PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Banking Assistant job?
Ans: This Banking Assistant job has Rotational Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Insurance, PF, Medical Benefits

Skills Required

Domestic Calling, Computer Knowledge, International Calling, Query Resolution, upsell, customer service, banking product knowledge, emails, customer handling