Admission Counsellor

10,000 - 14,000 /month

Radical Institute Of Educational And Counselling Services

Lajpat Nagar, Kanpur

1 - 4 years Experience in Customer Support / TeleCaller

3 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Education

Languages: Hindi

Graduate and above

Females Only

6 days working | Day Shift

Aadhar Card

Job Description

We are looking for a Admission Counsellor to join our team at Radical Institute Of Educational And Counselling Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹10000 - ₹14000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Admission Counsellor job

What is the eligibility criteria to apply for this Admission Counsellor job?
Ans: The candidate should be Graduate and above and above with 1 - 4 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹14000 per month that depends on your interview. It's a Full Time job in Kanpur.
How many working days are there for this Admission Counsellor job?
Ans: This Admission Counsellor job will have 6 working days.
Are there any charges applicable while applying or joining this Admission Counsellor job?
Ans: No, there is no fee applicable for applying this Admission Counsellor job and during the employment with the company, i.e., Radical Institute Of Educational And Counselling Services.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Admission Counsellor role?
Ans: There is an immediate opening of 3 Admission Counsellor at Radical Institute Of Educational And Counselling Services
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Admission Counsellor job?
Ans: This Admission Counsellor job has Day Shift.